Terms & Conditions

Welcome to In My Mind Psychology! By accessing or using our website, services, and programs (collectively referred to as "Services"), you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

Acceptance of Terms

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, please let us know prior to engaging with our services.

Services

In My Mind Psychology offers various services including online workshops, face-to-face workshops, downloadable courses, and wellness retreats. We reserve the right to modify or discontinue any part of our Services at any time without notice.

Registration and Accounts

To access certain features of our Services, you may be required to submit information to us. You agree to provide accurate and complete information during registration and to update such information to keep it accurate and complete. If you have been required to create an account on our website, you are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account.

No Refund and Cancellation Policy for Retreat Bookings

At In My Mind Psychology, we work hard to plan meaningful and impactful retreats. To make sure everything runs smoothly and fairly, we have the following No Refund and Cancellation Policy:

1. Booking Fee and Payments

Your booking fee (deposit) is non-refundable. This means that if you cancel, you lose your deposit.
Once you have paid the full amount for the retreat, that payment is also non-refundable.
To secure your place at the retreat, full payment must be received no later than 6 weeks before the event date. This ensures that we can finalise all bookings and arrangements, including accommodation, catering, and other event details.
Payment Deadline:
The final payment for the retreat is due 6 weeks before the event date. If payment is not received by this date, unfortunately, we will not be able to hold your spot, and your booking will be cancelled. In this case, your deposit will be forfeited as outlined in our cancellation policy.
Late Payments:
In certain cases, if you miss the payment deadline, we may offer a 24-hour grace period to submit payment. However, if payment is not received within this extended period, your place will be cancelled, and your deposit will be lost. We strongly encourage you to complete your payment promptly to avoid any disruption to your retreat plans.

2. If You Cancel

If you need to cancel your booking, you must let us know in writing by emailing admin@inmymindpsychology.com.
If you are unable to attend the retreat after your booking has been confirmed, please notify us as soon as possible. However, please note that there are no refunds for cancellations made after the payment deadline, regardless of the reason. This includes the forfeiture of any deposits paid.
We recommend that you review your schedule and commitment before booking to ensure your participation in the retreat. If you have any questions or concerns about payment or cancellation, please feel free to contact us.
If you cancel, your deposit is non- refundable.
Cancellations made less than 6 weeks before the retreat are not eligible for any transfers unless the conditions in Section 3 are met.

3. Finding Someone to Take Your Place

If you can’t attend, you can transfer your booking to someone else.
The new participant cannot already be booked into the retreat.
The person taking your place must pay the full retreat fee, which will count as their deposit and booking payment.
It is your responsibility to find someone to take your place, though we may help by offering your spot to our waitlist if one exists.
All transfers must be confirmed and finalised at least 30 days before the retreat.

4. If We Cancel or Reschedule

If In My Mind Psychology needs to cancel or reschedule the retreat, we will offer you two options:
- Transfer your booking to a future retreat; or
- Receive a full refund of all payments you have made.

5. No Exceptions

This policy applies to everyone, no matter the reason for cancellation, including personal emergencies or unexpected changes in your plans.

6. Acknowledgement of Policy

By booking a retreat with In My Mind Psychology, you agree to this No Refund and Cancellation Policy and understand that your deposit and payments are non-refundable if you cancel.

If you have any questions about this policy, please email us at admin@inmymindpsychology.com.

User Responsibilities

You agree to use our Services only for lawful purposes and in accordance with these Terms. You must not use our Services in any way that violates any applicable local, national, or international law or regulation.

Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of In My Mind Psychology and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

Limitation of Liability

In My Mind Psychology will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our Services. We do not guarantee any specific results from your participation in our programs.

Modifications to Terms

We may update these Terms and Conditions from time to time. We will notify you of any changes by posting the new Terms on our website. You are advised to review these Terms periodically for any changes. Your continued use of our Services after any modifications constitutes acceptance of the new Terms.

Governing Law

Promotional Offers

Balanced Bundle Offer Description:

Purchase two courses at $229 each and receive a third course free.
Eligibility This offer is available during the promotional period as outlined on our website or promotional materials.

Conditions:

The free course must be of equal or lesser value than the purchased courses.
This offer applies only to pre-determined course bundles and cannot be modified or applied to other services.
The offer is non-transferable, non-exchangeable, and cannot be redeemed for cash or other services.
No Refunds: Refunds are not available for this promotional offer under any circumstances.

New Year 50% Off Discount

Code: Use NEWYEAR50 at checkout to receive 50% off the bundle price of three courses. Pay $229 for one course, with two additional courses provided free.
Eligibility: Available to all customers during the first two weeks of January.
Conditions:
- The discount code must be applied at checkout during the promotional period.
- This offer is valid only for online purchases and cannot be combined with other discounts or promotions.
- The code is limited to one use per customer.
- No Refunds: Refunds are not available for this promotional offer under any circumstances.

Course Purchases: Refund and Cancellation Policy

All purchases are final. No refunds will be issued for any courses or promotional offers under any circumstances. Please ensure you review all course details before completing your purchase. If you have any questions or concerns, contact us at admin@inmymindpsychology.com before making your purchase.

Compliance with AHPRA Guidelines

All promotional offers and advertising materials comply with the Australian Health Practitioner Regulation Agency (AHPRA) Advertising Guidelines. These guidelines ensure transparency, accuracy, and truthfulness in all communications.

For more information about AHPRA Advertising Guidelines, visit: https://www.ahpra.gov.au/Publications/Advertising-resources/Advertising-guidelines.aspx.

Course Disclaimer

These courses and their associated materials have been designed by a registered psychologist to provide general educational and coaching resources. However, they are not intended to replace psychological therapy, diagnosis, or treatment. For mental health concerns, it is essential to seek professional assistance from a registered health practitioner in accordance with AHPRA-regulated medical standards.

The content of this course does not constitute psychological advice or therapy and should not be treated as such. By engaging with this course, you acknowledge that it is offered as a coaching resource and is distinct from the scope of services provided by a registered psychologist.